Contact Us
At skcvibe.com, we’re here to help with all your questions about Skullcandy products (headphones, earbuds, speakers, gaming audio gear), orders, Soundlab accounts, or more. Below are the easiest ways to reach us—we’ll respond as quickly as possible to support your needs.
1. Email Support
For the fastest assistance with orders, returns, refunds, account issues, or general inquiries, email us directly:
- Email Address: [email protected]
- What We Help With: Order tracking, return requests, Soundlab account setup, product questions, privacy policy clarifications.
- Response Time: Typically within 1-2 business days.
2. Mailing Address
If you need to send physical correspondence (e.g., return shipments, formal inquiries), use our address:645 Main Street, Apt 3C, Brooklyn, New York 11201, United States
3. Website Resources
Before reaching out, check these self-service tools to get quick answers:
- Soundlab Account Help: Log into your Soundlab account to update personal info, view order history, or manage shipping preferences.
- FAQs: Visit skcvibe.com to access our frequently asked questions page—we cover topics like shipping times, refund status, and product warranties.
We value your feedback and are committed to making your experience with Skullcandy products smooth and satisfying. Let us know how we can help!