Terms of Purchase
These Terms of Purchase (hereinafter “Terms”) govern all purchases of audio products (including headphones, earbuds, speakers, and gaming audio gear) from skcvibe.com (hereinafter “we,” “us,” or “our”). By placing an order on our website, you (hereinafter “you” or “customer”) acknowledge that you have read, understood, and agreed to comply with these Terms.
1. Order Placement & Confirmation
1.1 When you submit an order through our website, you are making a binding offer to purchase the selected products at the listed price (denominated in USD).1.2 We will send an order confirmation email to your provided email address ([email protected] is our contact for order-related inquiries) within 24 hours of receiving your order. This confirmation does not guarantee order fulfillment—we reserve the right to cancel or adjust orders if products are out of stock, pricing contains errors, or we cannot verify your payment/ shipping information.1.3 If your order is canceled, we will notify you via email and issue a full refund (if payment has already been processed) in accordance with Section 4.
2. Payment Terms
2.1 All payments must be made in USD using the payment methods supported on our website (e.g., credit cards, debit cards, or authorized digital payment platforms).2.2 You agree to provide accurate and valid payment information. We may verify your payment details with our third-party payment processors to prevent fraud; failed verification may result in order delays or cancellation.2.3 Payment is processed at the time of order placement. If payment is declined, your order will not be processed until valid payment is provided.
3. Shipping & Delivery
3.1 We offer free shipping on all orders (no minimum purchase required).3.2 Order processing and shipping typically take 1-3 business days from the date of order confirmation. Estimated delivery time is 6-12 business days from the date of shipment, regardless of domestic or international destination.3.3 We also offer expedited shipping options (details and additional fees, if applicable, are displayed at checkout). Expedited delivery times will be confirmed in your order confirmation email and may vary by location.3.4 You are responsible for providing a complete and accurate shipping address (including apartment/unit numbers). We are not liable for delivery delays or failed deliveries caused by incorrect or incomplete address information.
4. Returns & Refunds
4.1 You may return any unused, undamaged products (in their original packaging, with all accessories included) within 60 days of delivery for a full refund or exchange.4.2 To initiate a return: Contact our customer service via [email protected] with your order number and reason for return. We will provide a return shipping label (free of charge) and instructions for sending the product back.4.3 Refunds will be issued to the original payment method within 5-10 business days of us receiving and inspecting the returned product. Refund processing times may be extended slightly depending on your payment provider’s policies.4.4 Custom or limited-edition products may have additional return restrictions, which will be clearly noted on the product detail page.
5. Product Information & Responsibility
5.1 We strive to ensure that product descriptions, images, and specifications on our website are accurate. However, we do not guarantee that all details are error-free—minor discrepancies between website content and physical products (e.g., color variations) do not qualify as defects.5.2 If you receive a defective or damaged product, notify us within 7 days of delivery. We will arrange for a free replacement or full refund, including return shipping costs.
6. Ownership & Risk of Loss
6.1 Ownership of the products transfers to you once the product is delivered to the shipping address you provided.6.2 Risk of loss or damage to the products passes to you upon delivery. We are not liable for loss, theft, or damage to products after they have been delivered.
7. Modifications to These Terms
We may update these Terms from time to time to reflect changes in our services, policies, or applicable regulations. Updated Terms will be posted on skcvibe.com with a prominent notice. Your continued use of our website to make purchases after the update date constitutes acceptance of the revised Terms.
8. Contact Us
For questions or disputes related to these Terms or your purchase, please contact us:
- Email: [email protected]
- Address: 645 Main Street, Apt 3C, Brooklyn, New York 11201, United States